ORGANIZATIONAL COMMUNICATION: ARTICLE REVIEW ORGANIZATIONAL IDENTITY

 

ARTICLE 1

 

Organizational Identity and Its Implication on Organization Development

By Yueh-Ysen Lin

 

INTRODUCTION

The article under consideration is titled "Organizational Identity and Its Implication on Organization Development." Yueh-Ysen Lin wrote this article. In 2004, the article was published in the University of Minnesota. The article was written with the intention of defining the relationship between organizational identity and its implications for organizational change. The author of this article used data from external sources and research to conduct the studies. The article emphasizes the issue of the relationship between organizational identity and its implications for organizational development. Organizational identity is defined as a lasting, unique, and important remark recognized by an organization and its members is characterized as organizational identity. Organizational identity influences organization members and management’s actions, perceptions and choices. Organizational identity has a significant impact on organizational change processes according to several research. Organizational identity research focuses on numerous factors, including organizational identity formation and its relationship to organizational culture and image. (Ashforth & Mael, 1989; Gioia, Schultz, 2002). Multiple identities and identity management as well as identity and organizational transformation are all covered. (Albert & Whetten, 1985; Pratt & Foreman, 2000; Brown & Starkey, 2000; Dutton & Duke rich, 1991). The goal of this research is to show how organizational identity and planned organizational change are related. It will be addressed what organizational identity is, how it affects organizations, how it is formed, and how it relates to organizational culture. The concluding section discusses possible future study directions.

 

CONTENT

The author selected research articles for review and analysis. The methods were thorough. Yueh-Ysen Lin found that organizational identity is defined as a set of beliefs that people of the organization believe are central, distinctive and enduring. Three important requirements emerge from the definition are centrality, distinctiveness and durability. (Albert & Whetten, 1985). Influence of organizational identity is collectively and cognitively held by people of the organization to answer questions.  Furthermore, the author did a good job in interpreting the result. Organizational identity influences both leaders and members on decision making. (Albert & Whetten, 1985). Formation of organizational identity is based on identity interaction model and individual identity theory (Cooley, 1992; Erickson, 1969; Goffman, 1959; Mead, 1934). Interaction and comparison with other organizations are keys to the formation of organizational identity. (Albert & Whetten, 1985). The formation of organizational identity is a process of ordered interorganizational comparison (Albert, 1997). Particular organizational culture may or may not be part of organizational identity (Albert, 1998). Dynamic model is proposing to illustrate the relationship between organizational identity, culture and image for members express their understandings. Yueh-Ysen Lin discovered the impact of organizational identity and resistance to planned organizational change, which ostensibly symbolizes a set of central, enduring, and distinctive statements, provides a psychological anchor for members throughout time (Gustafson & Reger, 1995). Managers use organizational identity as action guideline during the planned change process. Organizational identity has an impact on members because it provides a lens through which they can perceive events that occur inside the organization. Organizational identity is a cognitive schema made up of organizational process beliefs and assumptions (Fiol & Huff, 1992; Reger et al., 1994). The identity of the organization also acts as reference point for comparison Organizational identity, when handled correctly, can be a crucial stepping stone toward successful organizational change. The identity of the organization has an impact on members' readiness for and acceptance of change interventions. Plasticity is a quality of organizational identity that serves two survival functions: it allows the company to swiftly change its specialized width, broadening its commercial scopes, and it makes organizational identity more adaptable to manage and satisfy needs. The inner layer of multi-layered organizational identity refers to the core, intangible, abstract aspects of identity, whereas the outer layers allude to the concrete and substantive attributes. Organizational identity diversity can result in multiple sets of identities that are compatible, neutral, or in conflict with one another. There are two types of multi-identity organizations: holographic and ideographic. Holographic refers to different sets of identities that are shared, while ideographic refers to different identities (Albert & Whetten, 1985). Better adapt to the changing environment, debate about future identity should be included, and the company should develop and obtain an attitude are three methods to changeability of organizational identity. Brown and Starkey (Brown & Starkey, 2000). The "cognitive disparity between the perception of the current and ideal identity" is referred to as "identification gap" and "organizational change" (Reger et al., 1994)

 

CONCLUSION

          The concept of organizational identity and its implications for organizational development were introduced and examined in this article. This is a relatively new subject for organizational researchers, but it has a lot of potential. The majority of organizational identity literature and concepts are generated and formed primarily on a theoretical basis. After reading and seeing the complete essay, I believe the author has to make some changes in order to better it. The information can be divided into two portions by the author. One is focused on organizational identity research, while the other is concerned with the implications of organizational development. When studying this article, the researcher will find it easier to detect the material by splitting the content into these two pieces. In conclusion, I believe the author did an excellent job putting up this incredibly valuable post. This article is quite informative and can be used as a reference for other scholars interested in studying organizational identity and its impact on organizational development. Although this article has a few flaws, I feel the author can improve it by adding a few adjustments.

 

REFERENCE

Yueh-Ysen Lin. (2004, March). Organizational Identity and Its Implication on Organization Development (No. 1–8). University of Minnesota. https://files.eric.ed.gov/fulltext/ED492427.pdf

Ashforth, B. E. & Mael, F. (1989) Social identity theory and the organization. Academy of Management Review, 14(1), 20-39.

Albert, S. (1977). Temporal comparison theory. Psychological Review, 84(6), 485-503

Albert, S (1998). The definition and metadefinition of identity. In D. A Whetten & P. C Godfrey (Eds.), Identity in organization (pp.1-13). Thousand Okas: Sage Publication

 

 

ARTICLE 2

 

Public service motivation and performance: The role of organizational identification

By Qing Miao, Nathan Eva, Alexander Newman and Gary Schwarz

 

INTRODUCTION

 

The article under consideration is titled "Public service motivation and performance: The role of organizational identification." Qing Miao, Nathan Eva, Alexander Newman and Gary Schwarz wrote this article. In 17 Dec 2018, the article was published by Informa UK Limited, trading as Taylor & Francis Group. The article was written with the intention that organizational identification is a key mechanism that explain how public service motivation leads to higher level of performance. The authors of this article used data from external sources and research to conduct the studies. The article emphasizes the issue of the relationship between public service motivation (PSM) and performance and the role of organizational identification.

          By examining Public Service Motivation in a Chinese organizational framework, the authors add to the research and understanding of the construct. The authors also conduct a literature analysis and formulate their hypothesis based on organizational identity, PSM, and job performance. The authors outline their research methodologies and present their findings. The authors conclude with recommendations for further research after considering the theoretical and practical consequences of their findings.

 

CONTENT

 

          The belief, values, and attitudes that go beyond self-interest and organizational interest, that concern the interest of a wider political entity, and that encourage individuals to act accordingly whenever appropriate, have been classified as public service motivation (Vandenabeele,2007, p. 547). PSM theory offers an alternative to rational choice theories that depict individuals as purely self-interested maximizers of personal utility who are unconcerned about moral obligations or values. This does not reflect situations common in public organization where goals are not specific desired and tangible rewards are not directly related to achieving objectives. (Neumann & Ritz, 2015; Shamir, 1991). The article has provided mixed findings in relation to the PSM and job performance (Perry and Wise’s, 1990). Initial theory and the outcomes of the most of the research. The authors hypothesize that PSM and job performance have a positive correlation. According to four hypotheses, PSM is positively associated to job performance, PSM is positively related to organizational identification, organizational identification is positively related to job performance and organizational identification is positively related to job performance. Organizational identification is a particular form of social identification in which individuals categorize themselves as members of an organization (Schwarz, 2017). Strong organizational identification can translate into favorable outcomes. The authors found that PSM influence organizational identification. PSM is concerned with the public welfare in general, whereas organizational identification is concerned with the company for which an individual works. The authors gathered information from Chinese government employees in Shanghai, Zhejiang, and Jiangsu. The questionnaires were sent to all 334 civil officials who were overseen by 59 department heads. The article used a five-point Likert scale with pre-validated multi-item scales. The five-item Merit Systems Protection Board was used to determine PSM. A six-item scale was used to assess organizational identity.

          According to the findings of this research, organizational identification and job performance gave an outstanding fit to the data.

 

CONCLUSION

 

          The article examined the role of organizational identification on the relationship between Public Service Motivation and job performance. This is a relatively new subject for organizational researchers but it has a lot of potential.  After reading and reviewing this article, I believe that authors have to make some changes in order to better it. The authors should analyze how the salience of lower-order identities influence PSM, examine the impact of personal dispositions and investigate the boundary conditions of PSM and job performance. The researchers will find it easier to detect the material by analyze, examine and investigate between organizational identification and job performance. According to the findings of this research, organizational identification was found to explain the relationship between Public Service Motivation and job performance. Organizational identification is a key mechanism that explains why employees with high level of PSM perform at higher levels in their role. In conclusion, I believe the author did an excellent job putting up this incredibly valuable post. This article is quite informative and can be used as a reference for other scholars interested in studying public service motivation and performance and the role of organization identification. Although this article has a few flaws, I feel the author can improve it by adding a few adjustments.

 

 

REFERENCE

Miao, Q., Eva, N., Newman, A., & Schwarz, G. (2018). Public service motivation and performance: The role of organizational identification. Public Money & Management, 39(2), 77–85. https://doi.org/10.1080/09540962.2018.1556004

Shamir, B. (1991). Meaning, self and motivation in organizations. Organization Studies

12(3), 405424.

Ashforth, B., & Mael, F. (1989). Social identity theory and the organization. Academy of

Management Review, 14(1), 2039

Schwarz, G. (2017). Transformational leader-ship and job performance: The role of

organizational identification. In

N. Muenjohn & A. McMurray (Eds.), The Palgrave handbook of leadership in

transforming Asia. Palgrave.

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