CHAPTER 1: INTRODUCTION TO DIGITAL MARKETING
BUSINESS MANAGEMENT
FIXED MINDSET VS GROWTH MINDSET
FIXED MINDSET
Individuals believe they are either born with talent or not.
either naturally good at something, or not.
They view intelligence as a fixed trait.
They believe inborn talent determines success.
Individuals with a fixed mindset seek to validate themselves
THE DANGERS OF A FIXED MINDSET
Individuals with a growth mindset believe talent comes through effort.
They believe anyone can be good at anything; that their abilities can be developed through dedication, perseverance, and the right strategy. Individuals with a growth mindset focus
on developing themselves.
Although this distinction may seem simple, the implications are enormous.
GROWTH MINDSET
THE POWER OF A GROWTH MINDSET
MINDSET POSITIVE OR NEGATIVE VIBRATION
LOCUS OF CONTROL
Locus of control is a psychological concept that refers to how strongly people believe they have control over the situations and experiences that affect their lives. In business, locus of control typically refers to how entrepreneur perceive the causes of their business success or failure.
Believe have control success and failure
Do better in job can set own pace
Health conscious and seek medical attention when needed
Less prone to stress-related illnesses, anxiety or depression
High achievement and expects to perform well
Independent, achieving and dominant
LATERAL THINKING
Set of processes that provide deliberate systematic way of thinking creatively that results in innovative thinking in a repeatable manner. Lateral thinking is more concerned with movement value of statements and ideas.
WHEN TO USE LATERAL THINKING
Problem solving
Finding new ways
Invention and innovation
LATERAL THINKING TOOLS
Aim, goals and objectives
alternative , possibilities and choices
Consequences and sequel
Other people’s view
Consider all factor
ASAS PERNIAGAAN
Keuntungan
Ketahanan
pertumbuhan
ENTREPRENEUR
CHARACTERISTIC
Never give up
Energetic
Knowledgable
Tawakkal
Confidence
Always thankful
Patience
Positive mind set
Sails to catch dreams
ENTREPRENEUR SKILLS
Financial managements
Inventory management
Branding and marketing
WHAT IS DIGITAL MARKETING
The act of promoting and selling products and services by leveraging online marketing tactics such as social media marketing, search marketing, and email marketing. When you get down to it, digital marketing is simply marketing.
WHY DIGITAL MARKETING IMPORTANT
Brand
Trust
Reliability
Sincerity
Integrity
Consistency
Commitment
competence
WHEN TERM OF DIGITAL MARKETING USED
DIGITAL MARKETING CHANNEL
Email marketing
Search engine marketing
Search engine optimization
Display advertising
Social media marketing
WHAT IS IMPORTANT IN DIGITAL MARKETING
Clickability
Share
distribution
ONLINE BUSINESS MODEL
Retail
Dropshipping
affliate
UNIQUE SELLING PROPOSITION & TARGET AUDIENCE
Develop USP
Unique aspect
Understanding customers
Market research
Branding your USP
Name
Logo
Packaging
Social media and website
premise
THREE BASIC ELEMENT TO BE MASTERED BEFORE EXECUTING ONLINE MARKETING
Product knowledge
Prospect’s problems
Target market
VISION STATEMENT
Clear
Simple
Aspirational
Visual
Future casting
DIGITAL BUSINESS
DIGITAL BUSINESS MARKET TRENDS
Mobile universe
Augmented reality
Big data
Social media
Multichannel retail
THE MAJOR CONCEPTS OF THE 4TH INDUSTRIAL REVOLUTION
1. Transformed, more demanding and conscious customer expectations.
2. Product routinely and quickly enhanced by data, which improves asset productivity.
3. New partnerships being as companies learn the importance of new forms of collaborative innovation and the values of the circular economy.
4. Novel operating models and organizational forms which are on one hand more automated, on the other flatter and more peer to peer
ADVANTAGES OF DIGITAL BUSINESS
Potential access to a global market
Reduce marketing cost
Reduced building overhead
Automated system and resources
DISADVANTAGES OF DIGITAL BUSINESS
Potentially lower profit margins
Reduced physical interaction
Negative reviews
DIGITAL MARKETING STRATEGY
DEFINITION
Using digital channels to promote or market products and services to consumers and businesses
TRADITIONAL VS DIGITAL MARKETING
Traditional marketing now integrates with digital, greatly enhancing the communications mix.
The digital medium liberates from publishing or broadcasting schedules, from budgetary or calendar schedules, and from geographic limitations.
Recognise that the marketing medium (TV, Radio or Print) constraints marketing content: to fit in with programming schedules, print schedules and geographic boundaries.
Digital marketing anticipates an open engaged approach with the consumer
with unique levels of targeting and accountability.
Digital marketing is characterised as through personalisation, with new expectations around content in tune with consumer interests it is also an interactive form of communication, consisting of listening, engaging, and sharing.
CHANNELS
Search marketing
Search marketing (pay per click)
Email marketing
Digital display
Social media marketing
Mobile marketing
8 STEPS PROCESS OF CRAFTING DIGITAL MARKETING STRATEGY
Awareness
Engagement
Subscribe
Convert
Excite
Ascend
Advocate
Promote
MARKET RESEARCH VS MARKET REALITY
SWOT ANALYSIS
STRENGTHS
Unique Selling Proposition (USP)
Branding
Financial
Staff
Facilities etc.
WEAKNESSES
Product/ Service defect
Lack of skills & experiences etc.
OPPORTUNITIES
Trend
Economic
Politic
Social
Technology etc.
THREATS
Competitors
Changing of trends
Changing of demands etc.
PRODUCT LIFE CYCLE
Introduction
Growth
Maturity
decline
CUSTOMER SEGMENTATION
Geolocation
Demography
Behavioral
Sociography
psychography
CHAPTER 2: MARKETING AND COMPETITOR ANALYSIS
MARKETING
CONSUMER NEEDS AND WANTS
MARKETING CONCEPT
DEFINITION OF MARKETING
MARKET
MARKETING SEGMENTATION
TARGETING
POSITIONING OF MARKET AND PRODUCT
UNIQUE SELLING PROPOSITION
4P
TARGET MARKET
THREE BASIC ELEMENTS TO BE MASTERED BEFORE EXECUTING ONLINE MARKETING
PRODUCT: GOOD OR SERVICES
PRODUCT: BRANDING STRATEGY
MARKETING TACTIC
PRICING
PROMOTION
PROMOTION TRADITIONAL METHOD
ADVERTISING
PERSONAL SELLING
SALES PROMOTION
PUBLICITY
PLACE/CHANNEL OF DISTRIBUTION
PACKAGING
PEOPLE
PHYSICAL LAYOUT
PROCESS
COMPETITOR ANALYSIS
E-MARKETING TACTICS
E-MARKETING CONCERNS
CHAPTER 3: SEARCH ENGINE MARKETING
WHAT IS SEO
SEARCH ENGINE BASICS
MAIN SEARCH ENGINES
PROCESS
DIFFERENCES BETWEEN SEO AND GOOGLE ADS
RATIONALE OF SEO
HOW GOOGLE READ A WEBPAGE
KEYWORD
WEBSITE STRUCTURE
SEO OPTIMIZATION TECHNIQUES ON A FACEBOOK PAGE
ON PAGE SEO
OFF PAGE SEO
REGISTER GOOGLE MY BUSINESS
REGISTER BUSINESS LISTING ON WAZE
LOCAL SEO
LOCAL SERPS
GOOGLE MY BUSINESS
REASONS WHY LOCAL SEO SERVICES CAN HELP ATTRACT NEW CUSTOMERS
CHAPTER 4: SEARCH ENGINE MARKETING
SEARCH ENGINE MARKETING
SEARCH ENGINE MARKETING KEYWORD
THE SEARCH ENGINE MARKETING AD AUCTION
HOW AD AUCTION WORKS
HOW ADS WIN THE AD AUCTION
HOW DOES GOOGLE DETERMINE WHICH AD IS SHOWN WHERE
THE IMPORTANCE OF QUALITY SCORE IN SEM
More money
SEM can increase brand awareness
Its accessible even to small accounts
SEM is great for local marketing
It generates immediate results
UNIVERSAL SEARCH
WHAT
WHY
HOW
TAKING FULL ADVANTAGE OF UNIVERSAL SEARCH
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